contact and support

Help with orders and downloads.

Have a question about a purchase, download, or resource? Check the quick answers below or send our support team a message.

Quick help

Missing your download email?
Search your inbox and spam folder for Preschool Vibes. If you still can’t find it, send us a message with the email address used at checkout.

Download link expired?
Click the download link in your original email to request a fresh link. Check your inbox and spam folder. If a new link doesn’t arrive, contact us below.

File won’t download?
Try another browser or device. If you’re using school Wi-Fi, try another network or mobile data.

Send us a message

Tell us what you need help with. For purchase questions, include the resource name and the email address used at checkout. Add your order number if you have it.